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Occasional Contributor
Posts: 12
Registered: ‎02-19-2018

Re: Digital Photo Professional 4 Non-responsive Following File Save

Unfortunately I haven't found a solution to this problem. I check each new update of 4.x hoping that Canon have fixed it, but no joy. I reported it to Canon last February but they haven't addressed the issue. I'm continuing to use DPP 3.15.

Esteemed Contributor
Posts: 4,985
Registered: ‎06-25-2014

Re: Digital Photo Professional 4 Non-responsive Following File Save


@jazzone wrote:

Unfortunately I haven't found a solution to this problem. I check each new update of 4.x hoping that Canon have fixed it, but no joy. I reported it to Canon last February but they haven't addressed the issue. I'm continuing to use DPP 3.15.


My experience has been that while a file save can provoke this phenomenon, it happens at other (unpredictable) times as well. Does it ever happen on the Mac? Lately I've been wondering whether to blame the Windows paging algorithm, which has historically not had a very good reputation.

Bob
Philadelphia, Pennsylvania USA
Reputable Contributor
Posts: 544
Registered: ‎01-25-2018

Re: Digital Photo Professional 4 Non-responsive Following File Save

I haven't noticed any pauses or slowdowns with 4.8.3 (Win 10 64 Pro version running on HP Z820).  It is probably interacting with a driver or one of the many processes used by Windows.

 

I don't use DPP on my laptop but I had a problem with some other software on it after a recent Win 10 update and finally traced that to some out of date drivers.  I ended up getting the paid version of Driver Easy instead of playing the time wasting driver search game (even a simple Win build has a ton of different drivers).  These sorts of programs shouldn't be needed but with the constant garbage coming out of Redmond these days I have given up on expecting Windows to be robust, stable, or friendly so using some of these helper programs is part of the cost of using Windows.

 

Driver Easy also updated some drivers on my desktop PC.

 

I don't need an operating system to offer anything the nice stable XP didn't provide but until I make the complete move to Linux (and DPP isn't available for it) I am stuck with MS and the host of garbage that goes with that experience.  Through Win 7 I spent maybe a couple of hours a year with computer maintenance but Win 10 is like a needy and very poorly behaved child.

 

Rodger

EOS 1DX M2, 1DX, 1D M2, EOS 650 (film), many lenses, XF400 video
Esteemed Contributor
Posts: 4,985
Registered: ‎06-25-2014

Re: Digital Photo Professional 4 Non-responsive Following File Save


@wq9nsc wrote:

I haven't noticed any pauses or slowdowns with 4.8.3 (Win 10 64 Pro version running on HP Z820).  It is probably interacting with a driver or one of the many processes used by Windows.

 

I don't use DPP on my laptop but I had a problem with some other software on it after a recent Win 10 update and finally traced that to some out of date drivers.  I ended up getting the paid version of Driver Easy instead of playing the time wasting driver search game (even a simple Win build has a ton of different drivers).  These sorts of programs shouldn't be needed but with the constant garbage coming out of Redmond these days I have given up on expecting Windows to be robust, stable, or friendly so using some of these helper programs is part of the cost of using Windows.

 

Driver Easy also updated some drivers on my desktop PC.

 

I don't need an operating system to offer anything the nice stable XP didn't provide but until I make the complete move to Linux (and DPP isn't available for it) I am stuck with MS and the host of garbage that goes with that experience.  Through Win 7 I spent maybe a couple of hours a year with computer maintenance but Win 10 is like a needy and very poorly behaved child.

 

Rodger


It's a bit off-topic, I guess, but what blows my mind is that I've never been able to make the much-ballyhooed Edge browser run under Windows 10 Pro. It blows up immediately without even reporting an error.

Bob
Philadelphia, Pennsylvania USA
Reputable Contributor
Posts: 544
Registered: ‎01-25-2018

Re: Digital Photo Professional 4 Non-responsive Following File Save

Bob,

 

I don't think you have missed anything with not being able to use Edge, i tried it for several months but found that like most MS stuff after it was updated a few times it lost its svelte nature and turned into a resource hog.. After Firefox becames extremely bloated a few years ago I have switched to Opera (built on the Chrome browser engine) and I am very pleased with it.

 

I also find it humorous that by default the Win 10 mail app sends most messages from Microsoft directly to the junk folder Smiley Happy

 

Rodger

EOS 1DX M2, 1DX, 1D M2, EOS 650 (film), many lenses, XF400 video
Honored Contributor
Posts: 5,756
Registered: ‎11-13-2012

Re: Digital Photo Professional 4 Non-responsive Following File Save

That’s interesting. I use Edge with W10 Home and have no problems at all.
John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
Occasional Contributor
Posts: 12
Registered: ‎02-19-2018

Re: Digital Photo Professional 4 Non-responsive Following File Save

It would be appreciated if posters would keep posts on-topic.

Esteemed Contributor
Posts: 4,985
Registered: ‎06-25-2014

Re: Digital Photo Professional 4 Non-responsive Following File Save


@jazzone wrote:

It would be appreciated if posters would keep posts on-topic.


I don't think we've wandered far enough off-topic to justify a complaint. We're in the "Software" area of this forum, and discussion of the behavior of the operating systems and browsers that support the editing and display of our pictures would seem to me to be relevant in most cases.

Bob
Philadelphia, Pennsylvania USA
Frequent Contributor
Posts: 108
Registered: ‎07-18-2018

DPP 3.......Re: Digital Photo Professional 4 Non-responsive Following File Save

[ Edited ]

Can anyone tell me where I can download a DPP 3 version?

 

 

 

Thanks,

New Contributor
Posts: 3
Registered: ‎01-20-2019

Re: Digital Photo Professional 4 Non-responsive Following File Save

[ Edited ]

Hmm, not sure is this what cause slow down, but if I remove image from drive root ( "j:/ef - copy.jpg"  in this case)

 

my directory tree how images are sorted:

 

after deleting image (from explorer, didn't touch DPP at all, it goes to unresponsive and seems to visit every single directory and its sub dir until it hits current work dir ("J:\kuvat\2019_01_19 ff dance" in this case):

 

and without filteration, it reads files from those dirs i think?:

 

just in case if someone wants to look more carefully, Original pictures are in: https://tmp.1g.fi/kuvat/nettiin_postaus/canon_dpp/

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