10-30-2019 03:35 AM
I am using DPP 4.11 and trying to convert and save a RAW file to a JPG file. The software doesn't seem to work. the pop-up window apears, I press save and pop-up window goes away but no file is saved.
I am using MacOS Catalina 10.15.
When I save the RAW file with edits. opening the file in Preview or Photos in the MacOS i only see the orginal RAW file and not the edits. only see the edits in DPP
AndyP
10-31-2019 11:43 AM
Yes, apparently it is an incompatibiity with Catalina.
10-31-2019 12:59 PM
@Andy4 wrote:
Must be big in the DPP for concert and save. It would not do for RAW file to JPG file in same or different directory. Only Batch save worked. Batch would give you an error message if you tried to batch save a jpg to same distort with same name.
It is no bug. Every version of DPP will not overwrite a JPEG file, either Windows or macOS. It seems to be by design.
10-31-2019 01:06 PM
@Waddizzle wrote:
@Andy4 wrote:
Must be big in the DPP for concert and save. It would not do for RAW file to JPG file in same or different directory. Only Batch save worked. Batch would give you an error message if you tried to batch save a jpg to same distort with same name.It is no bug. Every version of DPP will not overwrite a JPEG file, either Windows or macOS. It seems to be by design.
The bug relates to Convert & Save not functioning properly in Catalina. It is reported else where on the internet.
11-24-2019 09:07 PM
Canon issued DPP 4.11.1
12-15-2019 07:18 PM
Me too
12-16-2019 08:21 AM
Hi Everyone
I upgraded to Version 4.11.1
Convert and save... working for me to convert to jpg
Batch process... working for me to convert to jpg
i have no problems opening and editing the saved jpg's in other programs. ie Photos, Affinity
thanks
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