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New Contributor
Posts: 4
Registered: ‎10-30-2019

Digital Photo Professional 4.11 Can't Convert and Save

I am using DPP 4.11 and trying to convert and save a RAW file to a JPG file.  The software doesn't seem to work. the pop-up window apears, I press save and pop-up window goes away but no file is saved.  

 

I am using MacOS Catalina 10.15.

 

When I save the RAW file with edits. opening the file in Preview or Photos in the MacOS i only see the orginal RAW file and not the edits. only see the edits in DPP

 

AndyP

Honored Contributor
Posts: 7,477
Registered: ‎11-13-2012

Re: Digital Photo Professional 4.11 Can't Convert and Save

Seems to be  a  reported problem with Catalina. Try using Batch Process instead; I have seen where that works.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Esteemed Contributor
Posts: 2,899
Registered: ‎11-19-2017

Re: Digital Photo Professional 4.11 Can't Convert and Save

In windows I've seen this happen when you try to save the converted files to the same directory as the original.  Are you selecting a differnt save to folder for converted .JPGs?

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
New Contributor
Posts: 4
Registered: ‎10-30-2019

Re: Digital Photo Professional 4.11 Can't Convert and Save

Thanks the Batch Process worked.  Even to the same folder.  

VIP
Posts: 11,140
Registered: ‎08-13-2015

Re: Digital Photo Professional 4.11 Can't Convert and Save


@Andy4 wrote:

Thanks the Batch Process worked.  Even to the same folder.  


The output from DPP is usually a JPEG file.  DPP will not overwrite JPEG files under any circumstance.  It does not give you an error message, it just simply skips executing the task.  If you are editing JPEGs, then you must save the output to another folder.  I use a sub-folder, which is easily selected when using the Batch Process.

----------------------------------------------------------------------------------------------------------------------------------------------------------

"Doctor told me to get out and walk, so I bought a Canon."
New Contributor
Posts: 4
Registered: ‎10-30-2019

Re: Digital Photo Professional 4.11 Can't Convert and Save

Must be big in the DPP for concert and save. It would not do for RAW file to JPG file in same or different directory. Only Batch save worked. Batch would give you an error message if you tried to batch save a jpg to same distort with same name.
Honored Contributor
Posts: 7,477
Registered: ‎11-13-2012

Re: Digital Photo Professional 4.11 Can't Convert and Save

Yes, apparently it is an incompatibiity with Catalina.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
VIP
Posts: 11,140
Registered: ‎08-13-2015

Re: Digital Photo Professional 4.11 Can't Convert and Save


@Andy4 wrote:
Must be big in the DPP for concert and save. It would not do for RAW file to JPG file in same or different directory. Only Batch save worked. Batch would give you an error message if you tried to batch save a jpg to same distort with same name.

It is no bug.  Every version of DPP will not overwrite a JPEG file, either Windows or macOS.  It seems to be by design.  

----------------------------------------------------------------------------------------------------------------------------------------------------------

"Doctor told me to get out and walk, so I bought a Canon."
Honored Contributor
Posts: 7,477
Registered: ‎11-13-2012

Re: Digital Photo Professional 4.11 Can't Convert and Save


@Waddizzle wrote:

@Andy4 wrote:
Must be big in the DPP for concert and save. It would not do for RAW file to JPG file in same or different directory. Only Batch save worked. Batch would give you an error message if you tried to batch save a jpg to same distort with same name.

It is no bug.  Every version of DPP will not overwrite a JPEG file, either Windows or macOS.  It seems to be by design.  


The bug relates to Convert & Save not functioning properly in Catalina. It is reported else where on the internet.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
Honored Contributor
Posts: 7,477
Registered: ‎11-13-2012

Re: Digital Photo Professional 4.11 Can't Convert and Save

Canon issued DPP 4.11.1

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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