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New Contributor
Posts: 4
Registered: ‎12-15-2020
Accepted Solution

DPP Won't Save Anything

I'm new and just installed DPP 4.13.10.0 on a PC running Windows 10. When I edit a RAW photo and try save as JPG it shows it saving but nothing is  saved. Can anyone help? 

VIP
Posts: 8,140
Registered: ‎11-13-2012

Re: DPP Won't Save Anything

[ Edited ]

Welcome to the forum.

 

The Save option in DPP4 saves the edits you made to the RAW file.

 

If you want to create a JPEG you need to select Convert and save.

 

Screenshot 2020-12-15 090211.jpg

 

You can download the DPP manual from here:

 

Screenshot 2020-12-15 090304.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
New Contributor
Posts: 4
Registered: ‎12-15-2020

Re: DPP Won't Save Anything

Thanks for the quick reply. Your explanation makes perfect sense but unfortunately it still didn't work. It says it is saving to the Filename I specified but nothing is saved. I even use search in Windows Explorer and there is no file with the name I chose. I'll keep trying and will look at the DPP manual. If you have any other thoughts it would be appreciated. Thanks again, Richard

Esteemed Contributor
Posts: 3,470
Registered: ‎11-19-2017

Re: DPP Won't Save Anything

Greetings,

Are you trying to convert and save to the same folder?

 

Try specifying a different directory.  

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
New Contributor
Posts: 4
Registered: ‎12-15-2020

Re: DPP Won't Save Anything

Thanks. Yes I tried a different Folder but still no luck saving to a JPG file. I think the issue is my ANTI-VIRUS software (Avast Antivirus). Avast popped up the first time I tried to save and I allowed it but I think it is still stopping the save. Anybody else have this issue?  Thanks, Richard

Super Contributor
Posts: 221
Registered: ‎09-01-2014

Re: DPP Won't Save Anything


@tennis400 wrote:

Thanks. Yes I tried a different Folder but still no luck saving to a JPG file. I think the issue is my ANTI-VIRUS software (Avast Antivirus). Avast popped up the first time I tried to save and I allowed it but I think it is still stopping the save. Anybody else have this issue?  Thanks, Richard


Try disabling Avast for a few minutes while you save.

 

FD

New Contributor
Posts: 4
Registered: ‎12-15-2020

Re: DPP Won't Save Anything

YES, Disabling AVAST worked! Thanks for all the responses.  Richard

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