06-30-2016 09:11 PM
07-01-2016 12:01 PM
The HDR utility should be able to work with all image types supported by DPP.
The only other possibility that I can think of is that the files are inaccessible, or that DPP doesn't have authorization to access the files at their current location. Make sure that DPP is set to run with the highest authority and rights. In previous versions of Windows it was called "run as Administrator".
07-26-2016 01:11 PM
64 bit win 10 pro.
Is DPP4 able to process regular JPEG, or RAW, files...both before and after the upgrade?
Are the files stored on your local hard drive, or on a remote drive?
Can you open the files without DPP, by double clicking on a filename in Windows Explorer?
07-26-2016 02:45 PM
Yes. I can open and edit in dpp, Picasa, etc. I just can't get the hdr utility from within dpp4 to work. I can do hdr in the camera, canon 5 Mk 3.
That is odd, being able to edit files in DPP, but able to open them for a HDR merge.
You haven't stated where the files are being stored, yet. I would say re-install DPP4.
08-05-2018 12:54 PM
Hello all !!!! I have the same problem. i'm shooting on EOS 200D, have the latest version (18.104.22.168) on windows 10 (32 bit). When i click on tools i dont see the start HDR tool. i tried alt + y when 2 or 3 pics are selected but still no luck. please help!!!