Canon connect app no double tap magnification

[vincent228]

Hi,

I have a SL3 and have used the canon connect app. It was great because I could use a manual focus lens and double tap the live view when I wanted to see if I was focused well on something far off. All of a sudden the double tap on live view doesn't work. Has anyone else found this? I double checked, and I do have the double tap on live view for magnification turned on, so I have no idea what gives. Can someone tell me if there is a new magical formula that I am missing, please? There is very limited instructions on this app.

[Nick2020]

Hi vincent228,

Thanks for checking in with us.

Let's see if we can isolate the issue.

• Since the issue came up, are you still able to download images from the camera to Camera Connect?
• Have you tried doing tests with different lenses or memory cards?
• Are you set to shoot photos? If so, what exposure settings are you using?

We look forward to your reply.

[vincent228]

Tried all lenses and card combinations. I tried iPad and iPhone. Same results. I want to know if I am doing it correctly. Can someone walk me through the steps? I have a 500mm zoom that requires manual focus. Zooming in would help confirm I am in focus