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Occasional Contributor
Posts: 5
Registered: ‎07-28-2013

Re: Canon ImageBrowser EX 1.2.1 fails to load on a Windows8 system due to problems with Silverlight

Still some suggest trying this or that to make this software work. It seems it has all been tried to no avail. It's the software folks... It's broke and needs to be rebuilt.... Why can't this message seem to get to canon.....????
New Contributor
Posts: 4
Registered: ‎08-25-2013

Re: Canon ImageBrowser EX 1.2.1 fails to load on a Windows8 system due to problems with Silverlight

Tried this, even took my computer to the computer expert, they could not figure it out, would need "bench time" and that would indicate to leave my computer there. Hope something comes up. Thanks for your help. Gladys

New Contributor
Posts: 1
Registered: ‎10-06-2013

Re: Canon ImageBrowser EX 1.2.1 fails to load on a Windows8 system due to problems with Silverlight

It is October 6th - this is getting old; can't install on Win 8; does Canon care?
Occasional Contributor
Posts: 11
Registered: ‎08-08-2013

Re: Canon ImageBrowser EX 1.2.1 fails to load on a Windows8 system due to problems with Silverlight

Hi ICUTWO,

 

Personally, I like Windows' native transfer software for moving pix from camera to pc. And I like Windows Live Photo Gallery (it has most of the software from former stand-alone product Microsoft Digital Image Pro 10 embedded in a front end organizer that IMO is better than Zoombrowser & Imagebrowser combined. Best of all, it's free. :-)

Occasional Contributor
Posts: 11
Registered: ‎08-08-2013

Re: Canon ImageBrowser EX 1.2.1 fails to load on a Windows8 system due to problems with Silverlight

Casey76708, Try Windows Live Photo Gallery. It's better, anyway.
Occasional Contributor
Posts: 11
Registered: ‎08-05-2013

Re: Canon ImageBrowser EX 1.2.1 fails to load on a Windows8 system due to problems with Silverlight

I have two words for you, not technical.  Good Luck!

 

New Contributor
Posts: 2
Registered: ‎06-06-2014

Re: Canon ImageBrowser EX 1.2.1 fails to load on a Windows8 system due to problems with Silverlight

Add me to the list of people that are having this issue.  I'm running windows 8 X64 and I've done all the steps that everyone else has tried.  I've scrubbed silverlight 3 times.  I've uninstalled/reinstalled Imagebrowser a number of times.  Is anyone else still having the issue?  Was a fix found?

Occasional Contributor
Posts: 11
Registered: ‎08-08-2013

Re: Canon ImageBrowser EX 1.2.1 fails to load on a Windows8 system due to problems with Silverlight

No help so far... gave up a long time ago & use other s/w.

New Contributor
Posts: 1
Registered: ‎09-27-2014

Re: Canon ImageBrowser EX 1.2.1 fails to load on a Windows8 system due to problems with Silverlight

I have been having a similar problem with W8 and old Zoom browser, so looked for a new version compatible with W8.

 

then came accross and read all the posts re ImageBrowser on this forum and decided to have another look at my problem:

 

I could download all pics from my Canon and Sony cameras, no problem, only when trying to access them  in zoombrowser the catalogue would freeze and the scroll bar would dissappear.

 

I noticed at original opening of zoombrowser it would work untill I expanded the pics folder and the catalogue list was longer than the screen space from top to bottom and I needed to scroll further down..

I also noticed that there was 2 places in the catalogue tree where the folder I was trying to open appeared and zoombrowser expanded BOTH of them and highlighted them both as well??

 

So I presumed that zoombrowser was trying to open  both folders at the same time.

When I set the computer up we gave the computer a name, "Alma" and  put all pics into the "Libraries" folder;  Pictures\my pictures\ name

Windows then dupilcates this "my pictures" (and all other Libraries folders) in:

Computer\Acer(C)\users\Alma\my pictures \name

 

I then opened a new folder called "pictures" on the C drive;

Computer\Acer(c)\ pictures  and transfered all my pictures from the "libraries"  folder "my pictures" to this new position leaving  no pics in that  libraries folder.

This meant that there were no pics in the;

Computer\Acer(c)\Users\Alma\my pictures     folder either as Windows had nothing to duplicate

Leaving only ONE copy of the pics in the memory.

 

ZoomBrowser now works perfectly on W8 with full use of all functions and scrollability

New Contributor
Posts: 3
Registered: ‎05-03-2015

Re: Canon ImageBrowser EX 1.2.1 fails to load on a Windows8 system due to problems with Silverlight

It seems to be a lottery at times, some thought it was windows user profile, some internet explorer, some silverllight (actually many thought this), for me it was none of them, however uninstalling the dropbox client allowed the installation to run to completion and for image browser to work, of course it could stop working again because it's windows (7 x64 for me).  What I can perhaps surmise from these problems, at least in my case is that it was some other program that interrupted comunication with the camera - dropbox rather presumptuously took control of photo uploads without asking (thanks dropbox! - I suggest you drop dropbox ; ) - check autoplay settings and make sure nothing else is in the way, uninstall other image grab programs, make sure silverlight is ok and reinstall 'cleanly' image browser.  good luck and cross your fingers ; )

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