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New Contributor
Posts: 2
Registered: ‎08-09-2017

Canon Connect App and CR2 files

I noticed before the July updates, we were able to import cr2 files on to the iphone and i could edit them how i would like and such. now after those updates, they get converted to JPEG, is it possible to stop that? or have an option whether you would want to convert it to jpeg when converting or keep it CR2 when importing through the phone.. thanks

Product Expert
Posts: 978
Registered: ‎10-16-2012

Re: Canon Connect App and CR2 files

Hi Bannedbarney,

 

Thanks for posting.

 

To allow us to better assist you, please reply with the following information:

  1. Which camera are you using?
  2. Are you using an iOS or Android device?
    1. Which version?
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New Contributor
Posts: 2
Registered: ‎08-09-2017

Re: Canon Connect App and CR2 files

1) Canon Rebel T6i

2) iOS 10.3.1

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