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New Contributor
Posts: 2
Registered: ‎01-09-2017

Canon Camera Connect v 2.0.10.25 (build 425)

Hello and thanks in advance for the help.

 

The Camera Connect app shuts down and disconnects from camera as soon as I try to 'select images on camera' on the app or select one to 'send' on the camera. Im not having any luck finding answers via the google oracle.

Moderator
Posts: 578
Registered: ‎06-05-2013

Re: Canon Camera Connect v 2.0.10.25 (build 425)

Hello,

 

Welcome to the Canon Forums! Please try completely uninstalling and reinstalling the app to resolve this issue.  If you're still having trouble, we recommend contacting our technical support team. You can reach them by email or phone at: CLICK HERE We hope this information helps you out!

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New Contributor
Posts: 2
Registered: ‎01-09-2017

Re: Canon Camera Connect v 2.0.10.25 (build 425)

Thanks, I will try that

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