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Occasional Contributor
Posts: 6
Registered: ‎11-09-2013

Canon 6D II software

I've always used Canon's DPP software to edit RAW images however, when my DPP4 software that I had installed for my 80D didn't work, I downloaded the lastest DPP4 software and installed it. It won't work on my Win 7 computer without installing Net Framework 4.7.2 software from Microsoft. I downloaded that software but it won't install. If I can't edit the RAW files I can't use my 6D II. Any ideas?

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Posts: 9,684
Registered: ‎08-13-2015

Re: Canon 6D II software


@grafxman wrote:

I've always used Canon's DPP software to edit RAW images however, when my DPP4 software that I had installed for my 80D didn't work, I downloaded the lastest DPP4 software and installed it. It won't work on my Win 7 computer without installing Net Framework 4.7.2 software from Microsoft. I downloaded that software but it won't install. If I can't edit the RAW files I can't use my 6D II. Any ideas?


If you cannot install .NET, then you could be out of luck.  You need to find out why your computer cannot run .NET 4.7.2.

 

https://docs.microsoft.com/en-us/dotnet/framework/get-started/system-requirements

 

You need to be able to install .NET 4.5 before you can install 4.7.2.

 

I think you should upgrade your computer to Windows 10, with a separate NVidia graphics card.

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"Doctor told me to get out and walk, so I bought a Canon."
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Posts: 12,560
Registered: ‎12-07-2012

Re: Canon 6D II software

This is a MS issue not a Canon so call MS 1 (800) 642-7676

EOS 1DX and 1D Mk IV and several lenses!
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