Canon Community Canon Community
 


Reply
Occasional Contributor
Posts: 6
Registered: ‎11-09-2013

Canon 6D II software

I've always used Canon's DPP software to edit RAW images however, when my DPP4 software that I had installed for my 80D didn't work, I downloaded the lastest DPP4 software and installed it. It won't work on my Win 7 computer without installing Net Framework 4.7.2 software from Microsoft. I downloaded that software but it won't install. If I can't edit the RAW files I can't use my 6D II. Any ideas?

Honored Contributor
Posts: 7,328
Registered: ‎08-13-2015

Re: Canon 6D II software


@grafxman wrote:

I've always used Canon's DPP software to edit RAW images however, when my DPP4 software that I had installed for my 80D didn't work, I downloaded the lastest DPP4 software and installed it. It won't work on my Win 7 computer without installing Net Framework 4.7.2 software from Microsoft. I downloaded that software but it won't install. If I can't edit the RAW files I can't use my 6D II. Any ideas?


If you cannot install .NET, then you could be out of luck.  You need to find out why your computer cannot run .NET 4.7.2.

 

https://docs.microsoft.com/en-us/dotnet/framework/get-started/system-requirements

 

You need to be able to install .NET 4.5 before you can install 4.7.2.

 

I think you should upgrade your computer to Windows 10, with a separate NVidia graphics card.

----------------------------------------------------------------------------------------------------------------------------------------------------------

"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Highlighted
VIP
Posts: 10,361
Registered: ‎12-07-2012

Re: Canon 6D II software

This is a MS issue not a Canon so call MS 1 (800) 642-7676

EOS 1DX and 1D Mk IV, along with less other stuff.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement