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New Contributor
Posts: 1
Registered: ‎03-05-2019

Cannot add camera in Image Transfer Utility

I just purchased n SX530HS and I am trying to add it in the Image Transfer Utility.  I have registered the camera but when I try to add it I get an error popup that says


Screen Shot 2019-03-05 at 3-5-19  10.24.45 AM.png


Any ideas?

Product Expert
Posts: 978
Registered: ‎10-16-2012

Re: Cannot add camera in Image Transfer Utility

Hi Sstrickler,


Thank you for posting.


For assistance with this, please contact our technical support team. You may reach them by calling 800-OK-CANON (652-2666), Monday - Friday 9:00 a.m. - 9:00 p.m. ET (excluding holidays).

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