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New Contributor
Posts: 3
Registered: ‎08-31-2015

CameraWindow not opening to load new pics to ZoomBrowser

I've had Zoombrowser running on an old XP desktop for 10 years. Plugging in SX130 IS thru USB would retrieve newest pics and load them in zoombrowser. This stopped functioning a month ago,,, "camerawindow has encountered a problem and needs to close". I tried reloading CW from both the CD and from Canon website but no resolution. Is there any harm with deleting all the Canon software and reloading from CD? Will it recognize all the existing zoombrowser content automatically or is there more entailed? On the same note, i have a windows 7 laptop that i'm having some issues with. If my first option has problems, could i instead load the software from CD (or newer versions from website), copy My Pictures from XP machine to flash drive, and restore that to my pics on laptop? I'd prefer to leave pics on XP for now as it has better monitor and i hope to replace the laptop in near future. Thanks
New Contributor
Posts: 3
Registered: ‎08-31-2015

Re: CameraWindow not opening to load new pics to ZoomBrowser

I was hoping for a response as i have quite a few recent pics sitting on my camera that i'd like to safely store on XP machine with Zoombrowser. I lost the formatting in my original post. What i'm asking is can i safely delete all the Canon software on XP machine, restore same from the original CD, and have it still recognize and manage the 10 years of pictures currently being managed. This seems simple in theory, but i want it confirmed in case i might screw things up.
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Reputable Contributor
Posts: 861
Registered: ‎10-12-2012

Re: CameraWindow not opening to load new pics to ZoomBrowser

Hi eastvan!

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please visit http://www.canon.com and select your country or region for your support needs.

While the community is welcome to chime in, and you are welcome to discuss Canon products sold outside of the United States, please be aware that you will not receive support directly from Canon USA.

New Contributor
Posts: 3
Registered: ‎08-31-2015

Re: CameraWindow not opening to load new pics to ZoomBrowser

I'm in Canada and there is no similar user community board available. All i want is for someone to confirm my second post. Thanks.
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