02-07-2020 12:09 PM
02-07-2020 12:26 PM
Further further update, sorry for the delay - it was DEFINITELY the SD card, it was corrupted. I had to get the tech guys at Best Buy to rescue my pix from the card, and with a new card in it connected just fine. Mystery solved, for me at least!
02-08-2020 08:43 PM
How did you determine that the SD card was corrupted? I haven't had any issues that idicate that someting is wrong with the card.
I still think for the most part it's a compatibilty issue of some type. It worked in the past and now it seems that a lot of people are having the same issue without resolution. It's unlikely that we all have a corruptedf card but I'm glad that you have managed to isolate your problem.
02-11-2020 07:47 PM
03-22-2020 02:47 PM
So up until recently, I had no issues connecting my S10 to my EOS Mk50 through the camera connect app.
Now, during the import of photos from my camera to my phone, it stops at around photo 13, and loses connection, through WIFI. Bluetooth has the same issue. I've tried only selecting one photo. Fails. Tried selecting all - gets to 13 and fails.
I have uninstalled the app I dont know how many times. I've forgotten both Wifi and bluetooth connections on both devices. It still wont work. I'm getting frustrated as I have over 400 images to import, and when i transfer them from the SD card, to my laptop, and then onto my phone, its decreasing the image quality quite a fair bit, to the point it looks blurred and grainy.
How can I solve this?
03-22-2020 02:52 PM
I've had absolutely no success so far. I've spent hours on the phone with Canon customer service and they have no answers. They continue to assert that it must be the phone or the camera. Of course, I've ruled those out by trying differnt phones and other cameras without success.
It's really too bad though. I didn't buy the camera specifically for that but it sounded like a great tool particulary for remote shutter use, which of course doesn't work either.
I really thought that a company as successful as Canon would have addressed this issue by now.
04-05-2020 04:38 AM
I have a T4i and use a USB 3.0 memory card reader for all of my imports. The card reader was super cheap and I've used it a ton, taken it on trips and everything. My camera doesn't connect via wifi so I know I don't understand your frustration, and maybe there is something I am not understanding about the end goal, but I am not familiar with wireless import.
Maybe this helps with at least getting your pictures to your computer safe and intact?
04-13-2020 09:06 PM
04-26-2020 02:58 PM
I recently got the Galaxy S20+ and today is the first time I've tried connecting and nothing. I am connected to the camera on wifi, and the back of the camera has the correct SM number for my phone but times out and does not connect. I see where the app updated eight hours ago, but not working. Nobody has suggested an answer that seems to work. Is anyone from Canon monitoring this board? I have photos I took today I really want to get over without having to transfer to my computer and then to my phone. Thank you.