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New Contributor
Posts: 1
Registered: ‎12-25-2017

Camera Connect App Not Working on iOS 11.2.1

Apparently when my iPhone 7 was running iOS 10 the Camera Connect app was working fine. However that I updated my iPhone to latest iOS version 11.2.1 the app suddenly stopped working. When I will open the app it is only displaying a white blank screen and after few second it will automatically close by itself. Anyone facing this issue after the update? I need help to fix the error immediately. 

 

Thanks in advance....

Honored Contributor
Posts: 6,538
Registered: ‎08-13-2015

Re: Camera Connect App Not Working on iOS 11.2.1

Try to delete and completely reinstall the Canon app.  Do you know were to download the latest version of the application?

 

https://www.usa.canon.com/internet/portal/us/home/support

 

That is the home page for Canon support.  You can find a link to Canon Support on the home page for the Canon Community, by clicking the link at the top left corner of the forum pages.

Find the most recent version of the application, even if it is not for your latest and greatest release of the OS.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Valued Contributor
Posts: 450
Registered: ‎11-19-2017

Re: Camera Connect App Not Working on iOS 11.2.1

Latest Greatest

 

https://itunes.apple.com/us/app/canon-camera-connect/id944097177?mt=8

Rick
Bay Area - CA
~6D2 (f/w 1.0.4) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime USM, 70-200 f2.8L IS II ~70-300 USM II ~Sigma 24-70 f2.8 Art (f/w 2.01)
~Sigma 150-600 C + TC1401 1.4x (f/w 1.03) ~Speedlite 430 EX II ~DxO PhotoLab Elite ~Windows10 Pro nVidia GPU 1803
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New Contributor
Posts: 2
Registered: ‎04-21-2018

Re: Camera Connect App Not Working on iOS 11.2.1

I downloaded latest version of app today from App Store and am using iOS 11.3

App crashes continually after  "Allow Access to Location" option screen. 

Have deleted and reinstalled app several times, but same result.

 

Is the app incompatible with iOS 11.3??

 

Greatly appreciate any help/insight.

Thanks!

New Contributor
Posts: 1
Registered: ‎07-06-2018

Re: Camera Connect App Not Working on iOS 11.2.1

Wow, Really great post i enjoy it very much here I appreciating your knowledge keep sharing kindly check it out hanuman 

Esteemed Contributor
Posts: 3,608
Registered: ‎06-11-2013

Re: Camera Connect App Not Working on iOS 11.2.1

I’m on 11.4 (you should probably upgrade your iOS).  I don’t often use it, but when I do, it works fine.

 

Tim Campbell
5D III, 5D IV, 60Da
New Contributor
Posts: 1
Registered: ‎07-17-2018

Re: Camera Connect App Not Working on iOS 11.2.1

This is solely required for migration to MoEngage Platform. We need your help to tell the SDK whether the user is a new user for on your app or an existing user who has updated to the latest version. If the user was already using your application and has just updated to a new version which has MoEngage SDK it is an updated call the below API

New Contributor
Posts: 1
Registered: ‎07-20-2018

Re: Camera Connect App Not Working on iOS 11.2.1

thanks for sharing this information.

tutuapp

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