01-02-2023 05:40 PM - edited 01-02-2023 08:09 PM
All my photo scans on the R40 are coming out very very dark. I'm scanning at 600 dpi, the scanner is clean, my monitor lighting is up.
When I manually try to edit the photos after scanning I still can't get realistic lighting. I have a sample of a photo that I scanned 7 years ago with a lesser scanner and it's a much higher more bright a visible scan.
01-12-2023 02:39 PM
We will have to recommend that you call our Enterprise & Desktop Solutions Divisions at 1-800-423-2366, Monday - Friday, 9:00 AM - 8:00 PM EST (excluding holidays).
We apologize for any inconvenience this may cause; however, these steps need to be provided by phone with a technician assisting you through them.
We look forward to hearing from you.
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