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DR-G1100 Picking up multiple pages after new roller kit was installed.

Kaustuv59
Apprentice

Our scanner was working totally fine but it constantly had a message for replacing rollers. However, since replacing the rollers, it is picking up multiple pages.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Since this happens with brand new rollers, please reach out to our support team at 1-800-423-2366 Monday-Friday 9:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you. 

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