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Canon LiDE 210 error message 2.179.12 - OS Catalina 10.15.7

catrionawb
Contributor

I have been using my LiDE 210 scanner with my Mac for quite a few years without any problems, but recently, it has started to display the error message 2.179.12 when I click 'Scan'. For a while, disconnecting then reconnecting the cable worked, but it's been requiring this to be done multiple times for the past few weeks before it would scan anything.

Now doing this has stopped resolving the problem altogether and it just refuses to scan at all. I've tried downloading a new driver and reinstalling the Navigator app (with all the requisite restarts), but to no avail.

I'm running Mac OS Catalina 10.15.7.

Is there anything I can do, or has my scanner scanned its last?

10 REPLIES 10

numskullz
Apprentice

I just got a lide 120 (second hand), which came up with the same errors despite reinstalling, trying different ports, logging out and in again, you name it. The computer also kept bleeping at me with the Windows alert sound.

Long story short, trying a different USB lead solved the problem!

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