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Canon DR-M160ii - Double Feeding error

ojesusmp
Apprentice

Greetings!

I have a user with this scanner. She is trying to scan a page with a sticky note on the page. She says that it was working before but now if gives a double feeder error. It's there a way that I can turn that feature or setting off. I would like to avoid that user to have this error. I updated the drivers to the last version.

Scanner: Canon DR-M160ii
Windows 10 64-bit

Thank you!

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