06-01-2023 11:59 PM
I am having the same issue and other scanning issues. I have uninstalled and reinstalled software. Downloaded updated drivers. Issues include: Sometimes separating some of the photos and sometimes it doesn't. Also, I will have 4 photos on the glass and it will scan 3 of the 4. Or it will scan 2 together and separate the other 2. It seems like it has to be a software issue. but it used to work and the settings are the same. I am on a Windows 10 operating system. I have gone through all the settings.
Does anyone else have this issue?
07-20-2023 10:41 AM
Yes - exactly the same issue. It was all fine for the last few years - I haven't changed anything except updated from Windows 10 to 11.
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