Cannon DR-3010C scanner can't scan to email after Office 365 upgrade
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06-02-2023 02:37 PM
We upgrade our to MS o365 our Outlook version is Microsoft 365 MSO version 2304 build 16.0.16327.20200 64 bit, after the uprade our Cannon DR-3010C can't scan to email we get a login error message, I'm uninstalled and reinstall the drivers and CaptureOn Touch to no avail, please advise.
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06-06-2023 01:04 PM
Hi,
We will have to recommend that you call our Enterprise & Desktop Solutions Divisions at 1-800-423-2366, Monday - Friday, 9:00 AM - 8:00 PM EST (excluding holidays).
We look forward to hearing from you.
