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Can't get Canon scanner to work with my Mac

kemanpana
Apprentice

I'm running Big Sur on an M1 MacBook Air.

I have the driver installed but when I try to add a printer or scanner I don't see my scanner anywhere.

I've tried downloading the canon software to scan it but for some reason it won't install.

Ideally I just want to use it with Image Capture and skip their software altogether but I can't seem to find it when I try to add a scanner in system preferences.

1 REPLY 1

Danny
Moderator
Moderator

Hi, kemanpana!

So that the Community can help you better, we need to know exactly which Canon product you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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