02-25-2022 08:14 PM
Hello! I just sent my Canon D1-C to repair at Canon Mexico and I was told that I had to change the camera image sensor and that it needed to be cleaned and the focus screen was also dirty. Im being charged $ 1,904.55 USD . Can you tell me please if this is something that sounds fare to pay?
02-25-2022 08:25 PM
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
02-25-2022 08:28 PM
My camera was purchased in US
02-25-2022 08:37 PM
As you were discussing Canon Mexico, we cannot offer support for that, you would need to reach out to them directly. If you'd like to discuss a repair via Canon USA, and you live within the US, please register on our website: https://canon.us/MyCanonAccount
02-25-2022 11:56 PM - edited 02-26-2022 12:03 AM
This is a tough one to answer. Do you absolutely love your camera? If not, that's a lot of cash for a repair on a 7 yr old device.
But you also need consider its price when new, and that it was still selling for approx $5k in 2016. Myself, I might opt for a new device with the understanding that you would need to throw another $1800~$2500 to shoot 4K at the relative same standard you have become accustomed to. A move to mirrorless would also involve a converter (cheap) in the scheme of things in comparison to throwing down for new RF glass.
I wouldn't have any hesitation using EF glass on a mirrorless body. The control ring adapters appear to work perfectly. If you are happy with your camera, (meets your needs) get the repair.
If you are looking to step up, and want to own newer tech that might possibly allow you to take work to a new level, with additional creative options, and the benefits of improved tech, color depth, battery life in packages that are half the weight, then a new camera might be the way to go. You have options. R5, R5c or the C70, but none are inexpensive.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
02-26-2022 12:20 AM
Thanks Rick!! I really appreciate your time to advise me! 👊
02-25-2022 09:23 PM
Hello! I have a Canon 1D-C that needs too have the image sensor and the focus screen changed can you guys help me with an apox cost please?
02-26-2022 11:11 AM
The folks at 1 (800) 652-2666 Canon support can. 😊
02-26-2022 11:34 AM
Hello !! @ebiggs1 Thankyou!!!
02-27-2022 04:15 PM - edited 02-27-2022 04:32 PM
Hi,
You have your quote. $1904.55.
Options are:
-Get it fixed (if you think its fair)
-Go somewhere else (if you don't)
or
-Buy something new.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
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