10-26-2024 01:31 PM
I cant download 3.99 GB mp4 files from my SD Card on my XA70 camera. All other file sizes download fine, including 2.86 GB size files. I have tried external 6-1 card readers and directly from the USB on camera to PC. I can watch the clips on the camera as well.
10-26-2024 01:39 PM - edited 10-26-2024 01:40 PM
Greetings,
What operating system are you running? You'd have to be running an OS with FAT32 to have a 4 GB file size limitation. (Unlikely if modern)
Are you downloading to local storage or to an external drive with different formatting?
Tell us more about your OS environment?
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
10-26-2024 02:37 PM
I have tried downloading to an external drive and locally to the C drive. It is not a FAT32 as shown in the snip it
10-26-2024 02:48 PM
Can you please tell us what's the error message you are receiving?
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
10-26-2024 06:51 PM
These are the two errors im getting. One is through the import app and the other is just copying from the camera to the desktop.
10-27-2024 06:30 AM
Exactly how are you trying to download - dragging from the card, copy and paste, a downloading application?
10-29-2024 09:58 PM
I am doing all three and using other programs that give an option to pull footage from the camera as well. Several different computers as well, with different specs.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.