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Channel 2 of Canon 300Mk2 not working properly

Alfredo_B
Apprentice

Hi, I was wondering if anyone has had an issue with channel 2 of the canon C300 mk2 cameras. I can see the signal coming in and can monitor it via headphones, but all I get when I listen to the recoding is a very faint and distorted sound I can barely hear. This bot with a +48 mic or a wireless mic set. Any clue? Channel 2 is set to CH2 in the audio settings.

Thanks

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