05-16-2025 03:57 AM
Hey!
I've encountered some weird glitches with my C70 files.
I'm a new owner of a C70 and I've already seen some glitches while playing files in the DaVinci timeline, but there were none when exported.
But now I see them also on export.
The weird thing is that it seems that the glitch doesn't always look the same.
I've also tried playing it in Premiere Pro and the glitch is in the same place, but it looks different than in Resolve.
First I've encountered them when filming in LongGOP and then I switched in ALL-I, hoping they would dissapear, but they remained.
I'm recording in 4K UHD / 24p.
I'm using Angelbird SD cards, AV PRO SD V90 MK2.
I'm on Windows.
*First photo is from ALL-I file and the second is from Long GOP.
Does anybody have any idea what's the problem?
EOS C70
05-16-2025 04:55 AM
What version of Resolve are you using? I had a lot of issues with glitches in Resolve, which seem to have got better / gone away in recent versions. Make sure you're up to date with the latest version 19.
If it's not that.... I would have suggested the SD card, but I use Angelbirds, and they've always been fine. So I don't know.
05-16-2025 05:03 AM
Hey!
I use the latest version of Resolve, full studio version.
Yeah, regarding the SD cards, as i recall, they are in the recommended list for the C70 and I also think they should be more then enough to handle the footage.
I really hope someone has some idea what's going on.
05-16-2025 05:14 AM
I'd love to help -- but I'm afraid I have no idea -- my C70 didn't do this in 4 years of use. Best of luck.
05-18-2025 05:05 PM
Greetings bkostic82,
I am sorry to hear that you are having issues with the footage recorded on your EOS C70 camera. It is an odd glitch and does appear to be coming or appearing on the left half of the frame. It almost looks like an encoding issue with the file. Per your description, you have tested the footage by viewing it in both Davinci Resolve and in Adobe Premiere Pro. If possible, please test to see if this glitch appears on the footage when playing the video back on the camera's LCD screen or in a different video player on a computer. I understand you are using a specific brand of memory cards, but please test to see if this issue occurs when using a different brand of card.
In case the issue persists, then we would suggest on sending the EOS C70 camera to our service facility.
Canon U.S.A., Inc. has created a new online repair portal that allows you to set up service in a few simple steps. The repair portal gives you the ability to set up service for multiple pieces of equipment at once, and to receive a repair estimate in the majority of cases, depending on your model and issue. The portal also allows you to upload images or videos that will assist us in repairing your product. You can also select how you wish to be notified of the progress of your repair. The portal's service history section allows you to view all services that have been performed on any of your camera or video products since January 7, 2020.
Please follow the link below to access our online repair portal to arrange for service:
https://mycanon.usa.canon.com/signin
Instructions for Accessing and Using the Online Repair Portal.
You will need to access or create your My Canon Account.
If you already have a My Canon Account and your product is already registered, simply click on the “Get Repair Services” link on the left menu and follow the onscreen instructions to arrange for service for your product.
If you have a My Canon Account and your product is not registered, you must register your product first. Click on the “Get Repair Services” link on the left menu, then click on the “Register Product” link on the right. After your product is registered, click on the “Get Repair Service” link on the left menu and follow the onscreen instructions to arrange for service for your product.
If you do not have a My Canon Account, you will need to create one. After you create your account, click on the “Add Product” link to register your first product. After your product is registered, click on the “Get Repair Service” link on the left menu and follow the onscreen instructions to arrange for service for your product.
Once you have completed the repair request, you will have an opportunity to print a copy of the request for your records. This request form will also contain shipping instructions and an address label that you will attach to the outside of your shipping box when mailing your equipment for repair.
05-19-2025 04:54 AM
So, in the meantime I've done several things.
I've updated my Nvidia graphics card driver. I've also updated DaVinci Resolve to version 20 public beta. Then my PC started to make some problems, I've got several blue screens of death.
So yesterday I've updated the whole Windows system and also I've updated my BIOS. I've ran some system scans and checks.
Today, the glitch is gone in DaVinci. I've also exported the file and there's no glitch anymore.
Is it possible that the glitches appeared because of old/faulty drivers? Because before, the glitch appeared in the original file when I watched it in VLC player or BSplayer so I thought the glitch was embedded in the file itself.
So yeah, there's that 🙂
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