03-04-2017 09:47 AM
Thank you for contacting Canon USA!
We're sorry to hear you're having a hard time with My Image Garden. Is there a specific issue that you're running into that we might be able to help you solve? What model printer are you using with My Image Garden software?
We look forward to hearing from you soon!
05-04-2017 04:45 AM
Here's another thought. Whoever at Canon decided to bundle this software with their Pro Printer (Pro-1000) needs their head examined. Do you think that anyone who would buy a $1300 printer with a $700 ink set would be interested in a piece of software that can't do proper color management? Ooh, and PS Canon. If you want people to like photography and spend money on your products, you need to make it easy for them. That means creating understandable manuals and not seeding important information across a half dozen documents. It also means having a well informed support staff that can answer questions directly, which you don't have.