cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pro9000 Print job feeds paper through, "prints", but no ink is on the paper

rickvodicka
Apprentice

Hello, I've been battling with my Pro9000 for the past several months. It's probably on its way out and I'm not quite sure why. This most recent problem is truly baffling: Everything seems normal, the print job is accepted, the paper runs through while the print head goes through the motions as if things were fine... but no ink is actually applied to the paper.

 

Before this, I had a problem where the printer wouldn't turn on (this was about a month or two ago). My quick troubleshooting led me to plug the Pro9000 into a different power outlet and hold down some buttons until things happened, and somehow this worked.

 

Additionally, I'm using third-party ink cartridges. They were working fine for a bit, until now.

 

Any insight about this anomoly is greatly appreciated. My guess is this printer is unfixable now, but I haven't given up just yet.

 

Thanks,

Rick

 

 

2 REPLIES 2

rickvodicka
Apprentice

A bit of a follow-up: In my recent attempts to get this Pro9000 working, I see that the printouts it creates now have a very faint amount of ink (with some areas being devoid of ink). So the problem is mainly that the Pro9000 is using a very small amount of ink - and not all of the colors.

Hi rickvodicka,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!