11-27-2018 04:14 PM - edited 11-27-2018 08:07 PM
Hi,
I just purchased a Pro-10 after returning a newly bought Pro-100 in favour of having longer photo durability and getting all that extra black and white advertised features. It turns out no matter what paper I use, what media type I choose, what Color Mode I choose I cannot get absolute black on Pro-10.
Things I have tried:
1- 4" by 6", letter and 13" by 19" (A3+).
2- Matte paper, photo luster pro, glossy.
3- Perceptive vs Relative Colorimetric
4- Use ICC Profile vs Pro Mode vs Black & White
5- Standard vs High Quality
6- Borderless vs Bordered
7- Also tried "Print margins as black". Which is basically pure black on Pro-100 but not pure black on Pro-10
8- I have tried photos that are simply RGB = 0, 0, 0. No shades or Camera fed blacks but absolute black.
9- Tried printing from my phone as well as my PC.
10- Head alignment, nozzle check and other generic stuff a customer representative would ask (Did you try unplugging it and plug it black? Did you uninstall and reinstall drivers?)
In all of my tests, Pro-10 produces a color on top of the black color. It is almost like the old days where the LCDs couldn't get very black while LEDs were doing perfect blacks. I contacted Canon and they suggested that I should create my own ICC profile by purchasing a printer calibrator hardware. This is unrealistic. I got a Pro-100 and right out of the box it was giving me the black color without any tweaks or issues.
Another thing I noticed is that Pro-10 is significantly slower to print when compared to Pro-100 and it drinks Photo Black so much faster. With the equal amount of prints I have done on both Pro-10 and Pro-100 for the identical photos / settings, the Pro-100's black went down by about 10% while the Pro-10 is almost at half!
Please be as specific as possible as you can without asking generic questions such as monitor calibration etc (already mentioned it's rgb=0,0,0) :
Is it possible to get black color on Canon's Pro Luster when using Pro-10 that is as dark as Pro-100's ?
Thank you.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.