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New Contributor
Posts: 1
Registered: ‎03-24-2017

Printer complains of paper jam. Error code 1300

Hi,

I have a Canon Pixma Pro 100 printer. I started printing using the paper provided with the printer (Luster or Canon Semi Glossed). After about printing 4 lines the printer stops and complains paper jammed and orange light keeps on flashing. I tried roller cleaning and printing it atleast 3-4 times and it complains the same everytime.

 

Can someone please help me.

 

Thanks

Product Expert
Posts: 3,503
Registered: ‎07-28-2014

Re: Printer complains of paper jam. Error code 1300

Hi hector18,

 

To resolve the 1300 error that you are experiencing with your PIXMA PRO-100, please follow the steps outlined in the PIXMA PRO-100's On Line Manual:

 

http://ugp01.c-ij.com/ij/webmanual/ErrorCode/PRO-100S%20series/EN/ERR/1300.html

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 2
Registered: ‎12-16-2017

Re: Printer complains of paper jam. Error code 1300

Hi

 

My printer is having the same issue, have you been able to fix the problem?

 

So frustrating with how little I have used the printer.

 

Thanks

New Contributor
Posts: 4
Registered: ‎12-24-2020

Re: Printer complains of paper jam. Pro9000 Error code 1300 orange flashes no print no jam

[ Edited ]

Run the Roller Clean process from the four Utility options. That solved the problem of PIxma Pro9000 Mark II Error Code 1300 when there's not actually a paper jam in the printer at the printer.

Makes a lot of loud clacking as it starts the paper load process in the rear tray 30 times without paper, then stops at whoch time you put in 3 plain sheets and run them through.


This saved my printer form the dumpster.

Amazing that Canon hasn't added this as a known fix for a communication error which is reported as a paper jam by the printer's three 3 ornage blink flash. its not a paper jam.

Ken_DC

 

Pro9000 Mark II Error code 1300 orange flashes no print no paper jam

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