11-01-2022 06:20 PM
Hi all, I installed Ventura on my M1 macbook pro, uploaded the latest Canon driver for my printer, and now I can't print correctly (unless via AirPrint, which I don't want)
I am seemingly able to install and select from the list the new CUPS driver, when I go to Lightroom I can see the driver, when I launch the settings dialog, the option to adjust printer settings isn't responsive. Can't change anything there, the "OK" button is enabled but doesn't actually do anything. I can only click "Cancel", and that causes Lightroom to immediately, and predictably crash every time.
Same with Photoshop, the only difference is the driver dialog doesn't crash Photoshop.
Any experiences?
Thanks
11-29-2022 05:05 PM
When you say you deleted the driver did you redownload and reinstall the driver?
11-29-2022 07:11 PM
Thanks John - I tried to make sure I did not install AirPrint - and could see the IJ Series driver, would select it, add, etc. - never worked. In the end, quite frustrated, as I've been installing print drivers for Epson and Canon printers for years, I ended up calling Canon - and a super nice support guy walked me to the steps, but we deleted a bunch of files in my computer, and I used a link he gave me for the new drivers. Took about 25 minutes, and many steps, but worked. Something was persisting in my system... But I am super happy to report Canon was very very helpful.
11-29-2022 07:12 PM
Yep, I think the Canon support guy had me to pretty much the same.
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