02-01-2019 04:10 PM
HI all,
I am having a problem with my photo printing. I am getting faint yellow/orange vertical banding when I print. I have printed out a test page and everything looks perfect. I have done a head cleaning, roller cleaning and head adjustment. I then printed another test page...perfect. I print a photo and I get the banding. I am at a lost as what to do next. Called Canon help line but I was on hold for 20 minutes and had to get back to work. I put in new cartridges and the same thing happens.
I’m hoping one of the smart folks in the group have run into something similar and figured out how to correct it. I am including a photo as an example.
Thanks in advance.
02-01-2019 04:54 PM
Does this happen on all photos?
Does it happen if you print this test image?
http://www.outbackphoto.com/printinginsights/pi049/essay.html
02-01-2019 06:02 PM
It's been happening on all photos. But they don't appear when I print a test page via the print utility.
02-01-2019 06:49 PM
02-02-2019 08:38 AM - edited 02-02-2019 08:40 AM
Hi JR,
Here is the scan of the outback tiff that I printed from photoshop. I printed to the correct paper type and sent 16bit info. You don't notice it as much in multi color areas, but in gradients and solid areas it is very apparent. The repeat in the pattern looks like it is done by some sort of mechanical issue because it is so regular. I don't think adding noise will break that up since I never print jpg images. I always print raw, psd or tiff images and almost always 16bit. See what you think and I would welcome your thoughts.
Thanks so much for the info you have given so far. I really do appreciate your time.
PS. I am on a Mac
02-02-2019 09:05 AM
Give Canon a call at 1-800-OK-CANON
02-01-2019 06:52 PM
02-01-2019 09:09 PM
Is it a Mac computer? I read elsewhere that resetting the print system and reinstalling the printer driver.
https://lenscraft.co.uk/photo-printing-tutorials/mac-os-photo-printing-problem/
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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