10-07-2022 01:08 PM
I'm trying to print on Hahnemuhle Fine art paper and the tech at the company told me i needed to select "Other Glossy Paper" in the paper type along with the icc profile. I don't have that option. Just "auto select" "plain" and "photo" I also installed the latest print driver (it said it was successful although i don't know how to confirm that) and I am working on a Macbook pro with Monterey OS. Thank you for any ideas! would love to be able to make my own prints. As of now the prints look just awful. I haven't had any issues with my monitor calibration so i don't think it's that at all.
Solved! Go to Solution.
10-07-2022 01:37 PM - edited 10-07-2022 01:38 PM
If those are the only paper options you see I suspect that you have installed the Apple AirPrint version driver for the printer.
Go into System Preferences->Printers & Scanners and select the "+" icon to add a printer. Wait for the Canon IJ Series version of the printer to appear - it could take several minutes.
Note that installing the driver and adding a printer are two separate processes.
10-07-2022 01:37 PM - edited 10-07-2022 01:38 PM
If those are the only paper options you see I suspect that you have installed the Apple AirPrint version driver for the printer.
Go into System Preferences->Printers & Scanners and select the "+" icon to add a printer. Wait for the Canon IJ Series version of the printer to appear - it could take several minutes.
Note that installing the driver and adding a printer are two separate processes.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.