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How to execute maintenance functions?


I believe that the software supporting my Pixma Pro-100 printer, on Windows computers, includes capabilities for performing some kinds of maintenance. It appears as though it is part of what is commonly referred to as the printer driver. However, in my case photo printing has turned out to be a very convoluted undertaking. The results seem to very widely depending on what software is being used. Generally speaking photo printing, where it is necessary to deal with quite a few settings for each print job, has been problematic when trying to print from any software that is NOT supplied by Canon.


However, when using software NOT supplied by Canon there is a pretty consistent dialogue that appears when a request to set preferences is selected (different terminology is sometimes used). This dialogue displays a window with a title of "Canon Pro-100 series Properties". This window has 4 tabs identified as "Quick Setup, Main, Page Setup, Maintenance". If you choose the Maintenance tab a list of various actions that can be performed gets displayed. I basically have NO experience performing these actions but it occurs to me that as time goes by and my printer gets more use it might be good to know what some of this is about.


As previously mentioned there are all manner of problems that I've experienced when trying to actually print photos using the software NOT supplied by Canon. I've tried using Print Studio Pro and found it to be somewhat complicated but also powerful. As I result, I've kind of settled on the use of the "My Image Garden" program to perform most photo printing. However, it has its' own method of selecting preferences that does NOT display the previously mentioned dialogue titled "Canon Pro-100 series Properties".


Is there a more straightforward method for invoking the various Maintenance functions?


Note: My interest in investigating this subject matter came about as a result of this problem that I have been experiencing with my Pixma Pro-100 printer. It is hard for me to think that software issues are causing that problem but maybe making some adjustments to the printer itself would help.  Is there any reference documenation that elaborates on what is being done and why with respect to these maintenance capabilities.



You can use the Canon My Printer software:


Screenshot 2021-09-18 075832.jpg


It is nicely explained in the On-Line Printer Manual that you can download from the Canon support site.


Screenshot 2021-09-18 080815.jpg


John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

That is the idea.  It's been a while but, I think, I followed the instructions provided for my printer to install applicable software.  While I've been using Win7 for photo processing to include printing I also installed the software on a Win10 computer which produced results the follow:


Windows 7 Start Menu




Windows 10 Start Menu



In that, nothing there called "Canon My Printer".  It is possible that I opted out if offered such a choice when doing my initial installation.  However, this does sound like pretty basic stuff that one should be encouraged to install.

Based on the enclosed I have now found something by that name pretty far down on the list of available software at the Canon web site.  Will definitely give it a try.  Hope that does it.


Sorry to trouble you but do appreciate the references.

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