cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

HELP PLEASE! Washed out magenta cast on prints, all settings are the same.

kacr2507
Contributor

Hi, 

 

I've been printing hundreds of prints on my Pixma Pro 100 on moab entrada rag paper, and they've been wonderful, but suddenly have started printing washed out and magenta. My settings are set to:

 

photoshop manages color

Moab Entrada Rag ICC Profile

Perceptual or Relative with Black Point Compensation

 

11 REPLIES 11

robnich
Enthusiast

On my monitor the print on the left is the more satisfactory one and looks quite normal, whereas the right print looks dark and somewhat tinted. Did the image come out as you intended or did you mix up left and right?

 

Robert N.

No, I deleted the photo becuase it's too hard to capture it, but that's the correct print. You'll just have to take my word that it's washed out and magenta. Any suggetions?

jrhoffman75
Legend

Whenever a printer starts with poor output the first thing to do is run a nozzle check.

 

Let us know how that works out.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

The nozzle check was perfect. No streaks at all. I'm thinking maybe my ink cartridges are dried out, is that a possibility? The print utility is showing that they're about 3/4ths empty, so they still have sufficient ink in them, but it really is looking like a saturation issue. 

If the nozzle check looks good I wouldn't think you have an ink flow problem, but it only costs a little ink to run a cleaning and see if that corrects your problem.

 

Any changes to the computer like a software update?

 

Sometimes just reinstalling the printer driver corrects soem problems.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

I updated the driver and reinstalled the ICC profile and there's a definite improvement. The colors are still coming out slightly faded, but the magenta cast is gone, and I did get one photo printed on luster paper that turned out perfectly---so yes, thank you so much, I'm officially closer to figuring this out. Definitely appreciate your advice. 

jrhoffman75
Legend
When you say reinstalled the ICC profile are you using third party paper?
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

I'm using Moab Entrada Rag Natural, I also have the Moab Entrada Luster, which printed great. The matte paper is trickier. 

Yes, matte is. 

Dye inks and matte paper don't always play well together. Plus telling the print side is sometimes difficult. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
Announcements

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.