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New Contributor
Posts: 2
Registered: ‎07-05-2020

Canon Pro 1000 suddenly printing magenta A2's, but not A3's

Hi there, thanks in advance for any help.

 

As the subject says, my Pro-1000 is suddenly printing a2's with a blue/magneta cast, and at the far edge is thin a more neutral coloured section.

 

printing the exact same image as A3, with the same settings and same paper produces normal results. 

 

I've done all the maintanence checks, nozzle checks and cleans, and everything seems fine. I've tried different images, I've printed via Canon Print Studio Pro, and directly through photoshop, and can't seem to get a good a2 print!


Product Expert
Posts: 3,503
Registered: ‎07-28-2014

Re: Canon Pro 1000 suddenly printing magenta A2's, but not A3's

Hi Midwinter360,

 

Because there are many causes of what you are experiencing, it is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

 

 

 

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New Contributor
Posts: 2
Registered: ‎07-05-2020

Re: Canon Pro 1000 suddenly printing magenta A2's, but not A3's

Thank you
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