[Canon Pro-1000] Excellent results on Fine Art paper but poor results when I switch to Photo Luster

[cristobalfredes]

I have a Canon Pro-1000 and I print my photos almost exclusively on a Fine Art paper (Hahnemuhle Photo Rag Ultra Smooth) and I love the results, especially in terms of color.

But when I have to use Photo Luster from the same brand, the results are not good. I know it's a more common paper, it has more contrast and deeper blacks (one of the reasons I need it) but I get bad tones, especially in skin tones, people look with a nasty yellowish or orange tint. (Also the overall image looks darker) 

I don't know what to do, because I follow the same procedure as when I print on Fine Art paper, such as setting LR Classic to print with the specific ICC profile for this paper, as well as using the corresponding media type.
I appreciate any suggestions or comments. Thanks in advance!

[Patrick]

Hi cristobalfredes,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-1000 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and assist you with resolving it.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.