04-22-2019 09:53 PM
I have been getting 5-6 short black streaks near the end of my prints... and only some images have them... sometimes, I'll just keep reprinting the same image and 1 time I got lucky and the streaks didn't appear. Obviously, I cannot keep losing money through ink and paper like this. I've tried cleaning and deep cleaning and checking the pattern but nothing has made a difference. It shows up on matte and luster and metallic papers... I'm not sure what to do at this point?
Thankyou for your time!
04-23-2019 08:55 AM
Maybe some ink has gotten on the rollers or printer frame members? Does the Pro-1000 have a roller and bottom plate cleaning option?
04-23-2019 05:17 PM - edited 04-23-2019 05:27 PM
Is the off brand paper thicker? Maybe you just need to select the avoid paper abrasion option. If it’s an off brand paper what media setting did you select?
I use many third party papers on my Pro-100 with great results. I would expect similar performance on the Pro-1000.
10-05-2019 11:57 PM - edited 10-06-2019 12:02 PM
I am having the same issue using Off Canon Paper. It's short lines.
I have run maintenance for 1) Roller Cleaning 2) Bottom Plate Cleaning 3) Clean Print Head
I'm using the Rear Feed and it's been a recurring issue since I've purchased the printer in July.
I print mostly Vintage art that has lots of texture and on those style prints..I am ok getting away with these marks.
But the fine art stuff is an issue and this would be a deal-breaker for keeping this printer. I'm ok doing a manual clean or some alternate method, but these marks are consistently happening in all areas of the print...well it does seem to like having them in the upper left corner a lot.
I print probably 50 prints a week and the paper is matte 200 GSM Inkpress Media Matte 60.
Hoping someone has a solution for this or a work-around for this issue?
10-07-2019 04:02 PM
Try contacting the manufacturer of the paper to see if there is a specific media type setting that needs to be used with that paper.
Also, try performing roller and bottom plate cleanings to see if this will help pick up any excess ink from the rollers. Details about these procedures can be found at the following links:
This didn't answer your question or issue? Find more help at Contact Us.