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Can you open the top of a PRO 200 printer?

dmoy2527
Apprentice

I was trying to print and the paper kept tilting the the right when being fed through and jamming. I realized the right little white piece and spring that helps guide the paper had fallen off. I used tweezers to fish it out of the hole but now I can't seem to snap it back on without dropping it into the hole again. I'm scared I'm going to drop it and not be able to get it out again. 

Is there a way to uncover the top of the printer so my hands can fit and I'll be able to try to fix this? 

 

IMG_5992 2.jpgScreen Shot 2022-09-11 at 3.25.49 PM.png Screen Shot 2022-09-11 at 3.27.42 PM.png

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

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