Brand new Pixma Pro-100 runny, wet prints

[mitch236]

I'm sure I'm doing something wrong but I just set up my brand new Pro-100 printers using Canon ink and paper and the prints are coming out very wet and runny.  I print from Lightroom.  Am I missing a setting somewhere?

Thanks!

[Shanna]

Hello Mitch236!

Thank you for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

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Thanks!

[jrhoffman75]

Sounds like you may be using the incorrect paper profile.

What paper are you using and how are you printing?

Did you tru installing and using Print Studio Pro?

[bobphill]

Its probably a daft comment on my part .. but are you sure you're printing on the correct printing side of the paper.

[jrhoffman75]

Sorry for not being clear. No, the proper paper profile. Different papers absorb ink diffferently so the printer adjusts how much to lay down.

Media Type in the printer driver selects the appropriate paper profile.

Does it print OK in other software?

[ebiggs1]

Mitch, "I'm sure I'm doing something wrong ..."

I hate to have to tell you this but I think you are correct.  You have something set wrong or for the wrong paper.

Plus if the prints are tryly wet when they come out of the printer, your rollers are going to get contaminated.  Just compounding your problem.

Go back and check everything.  Even have somebody go over it with you.

[mitch236]

This is the way I have my printer set for the Canon Luster paper that came with it.  I even increased the drying time to max.  The prints come out so wet that the colors run and becomes a big mess.  I am printing on the glossy side of the paper.

[jrhoffman75]

I don't think having Borderless Printing checked is causing your problem, but I have never checked that and have never had a printing problem.

What application are you printing from? Do you have it set up to have Printer Manage Printing?

What happens if you go into the Maintenance tab and print a nozzle check image？

[ebiggs1]

Print Quality should be "Standard".

[mitch236 · Accepted solution]

Thanks everybody.  I tried a different paper and that solved the issue so either I was printing the wrong side of the first paper (since it doesn't have a watermark on the back) or the paper is the issue.  I would bet I was printing on the wrong side.

Thanks again, all is well!