09-21-2020 03:26 PM
I have a Canon PRO-100 printer connected to my Macintosh laptop.
The printer works fine for supported print sizes in the driver except for the A3+ size (not available in the print driver).
I own Canon Photo Paper Plus SG-201 paper it is 13” X19” / A3+ / 33 X 48 CM
The Canon PRO-100 printer driver does not have an A3+ size, the A3 size is 11.7” X 16.5” or 29.7 X 42 CM
Can someone give me a link to get a driver that has the A3+ paper size included.
Thanks
Jim
Solved! Go to Solution.
09-21-2020 04:48 PM
Sounds like you may have the Apple AirPrint driver installed.
Go to the Canon support site:
and download the latest driver for your operating system.
Install the driver.
Then go to System preferences->Printers & Scanners and select the "+" button to add a printer.
Wait until the Canon IJ Series version of the printer appears. That should solve your problem.
Then delete the AiPrint version of the printer.
09-21-2020 04:48 PM
Sounds like you may have the Apple AirPrint driver installed.
Go to the Canon support site:
and download the latest driver for your operating system.
Install the driver.
Then go to System preferences->Printers & Scanners and select the "+" button to add a printer.
Wait until the Canon IJ Series version of the printer appears. That should solve your problem.
Then delete the AiPrint version of the printer.
09-21-2020 07:38 PM
Great answer John! I have downloaded this driver several times and installed it but I must have deleted or used the wrong printer. I followed your instructions easily and yes up popped the A3+ size in the print size selection list.
So thanks a lot.
07-10-2023 01:20 PM
Sorry for coming to this party about 3 years late, but I seem to be having the same problem.
I recently got a new MacBook Pro M1 Max (running Ventura 13.4.1). I am trying to get my Pro-100 to print 13 x 19 photo paper in Photoshop 2023, but it does not list A3+ or SuperB/A3+ as an available paper option.
I've looked through to find out if I have an AirPrint Driver installed for this printer, but it appears I do not. I have removed the printer and re-installed multiple times, still no A3+. Is there a fix for this, please?
Thanks in advance!
07-10-2023 01:55 PM
@sponsonhead wrote:Sorry for coming to this party about 3 years late, but I seem to be having the same problem.
I recently got a new MacBook Pro M1 Max (running Ventura 13.4.1). I am trying to get my Pro-100 to print 13 x 19 photo paper in Photoshop 2023, but it does not list A3+ or SuperB/A3+ as an available paper option.
I've looked through to find out if I have an AirPrint Driver installed for this printer, but it appears I do not. I have removed the printer and re-installed multiple times, still no A3+. Is there a fix for this, please?
Thanks in advance!
It doesn’t always say AirPrint. When you select the printer info does it say Version 3? That would be AirPrint.
I am assuming you downloaded and installed the latest driver from the Canon support site. Ends in .70
Then select the “+” icon to add a printer and wait the the Canon IJ Series driver to appear. Could take several minutes. Do not select the first one that appears. Wait for the second one.
07-11-2023 01:08 PM - edited 07-11-2023 01:10 PM
Thanks for the quick response. The short answer is all is well now...here's the long answer in case anyone else ever has a similar issue.
I wasn't clear in my original assessment: I neglected to mention that I was trying to connect to my PRO-100 on a home Windows Network. So, I started off by removing the PRO-100 that was on my Mac as an available printer. Verified I had the latest and greatest driver from Canon. I did.
I started off by connecting it via a USB cord. Mac picked it right up, installed it, and printed in any size I wanted, including 13 x 19. Cool.
I then tried to connect via my Wireless Home Network to the same printer. It installed the printer, but again 13 x 19 was not an option for a paper size.
Walked away and took a deep breath. Woke up this morning and checked my Windows machine to confirm my Pro-100 was correctly connected to it, and on the network. It seems that at some point, Lord knows when or where, my PRO-100 was no longer listed as being shared on my home network. Shared the printer, and changed the name slightly on my shared PRO-100 so that I would see it easily when I attempted to connect it to the Mac via network.
Went thru the Add A Printer function on the Mac, saw my wireless network printer as an option. Connected to it. Attempted to print a 13 x 19 print in Photoshop. A3+ paper listed! Success! Ran a test print and all is good.
So, all is good now. Again, thanks for your help in getting me to think 🙂
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