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ipf-8400 color is off when printing from Mac.

essis
Apprentice

Hi I'm using ipf-8400 with the most recent driver.

Everything works fine from windows.

However, with the exact same settings (printer profile, color correction, etc.), the color is completely off when I print from a Mac.

The color is washed out and somewhat yellow-greenish. It looks like the printer profile is incorrectly applied.

The worst part is that it happens randomly. sometimes, it works well from the Mac and sometimes not.

Is this a bug? Does anyone have the same issue?

I'm using Photoshop 2024 and Mac Sonoma 14.5

The printer driver version is 6.10

 

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi essis,

To resolve the print quality issue you are experiencing with your iPF8400, it is recommended that you contact technical support via phone for further assistance. Please dial 1-800-423-2366, Monday-Friday 9:00 am to 6:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

 

 

 

 

 

 

 

 

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