Canon imageRUNNER C3226i Could not find the server. Check the SMTP server settings and the DNS set

[FaiMak]

Could not find the server. Check the SMTP server settings and the DNS settings.
I have been assgined this task 2 days ago and i still cant figure it out I changed everything from stmp.google.com to the port to the dns nothing is working!

I changed the Ports and tried Port 25, 465, or 587 
I changed DNS tried 8.8.8.8.  8.8.4.4 1.0.0.1 kept it at 0.0.0.0

and still keep getting the same issue 

Could it be printer settings I missed?

do I need to enable something in the firewall?
my router does not have a DNS configuration enabled so I cant change that 
WHAT DO I DO?

[danny843]

I had this issue on a Canon ir adv 527

Make sure to go to Network settings, IPv4 settings and setup the network addresses and DNS. 

Here are the settings I used for Office 365.

Network Settings - E-Mail/I-Fax Settings

Check box SMTP RX

SMTP server: smtp.office365.com

email address of server: example @ example . com 

Left all of POP blank

POP Interval: 0

SMTP TX: 589

POP RX: 110

Check box Allow TLS (SMTP TX)

Check box Use SMTP Authentication (SMTP AUTH)

User Name: (email address used from above)

Enter the password for the email address

Check box Confirm TLS Certificatte for SMTP TX

Allow TLS (SMTP RX): Always TLS

AFTER ENTERING ALL THE CORRECT INFORMATION, RESTART THE PRINTER. I WASTED OVER AN HOUR WITH THE CORRECT SETTINGS, BUT KEPT GETTING THE ERROR. AFTER A RESTART OF THE PRINTER, IT WORKED.