01-16-2016 08:24 PM
I have spotty wireless coverage in my home. Can't print from the garage and some other places. My house is wired for ethernet. Can I use an eternet to USB adapter on my MG 5620 printer?
01-21-2016 04:48 AM
Hi millwright74,
We cannot guarantee that an ethernet to USB adapter will work with the printer. To try and improve wireless communication, we recommend ensuring the following:
1. The access point is located indoors within the effective range for wireless communication. Locate the printer within 50 meters of the access point.
2. There is no obstruction. Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices.
3. There is no source of radio wave interference in your vicinity. There may be a device such as a microwave oven using the same frequency bandwidth as the wireless station. Place the wireless devices as far away from the interference source as possible.
Should you need further assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help. There is no charge for this call.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.