Wireless printing MG5620

[dchrisoh]

My5620 connects to the access point with  either connection method, password or pushbutton, but the printer doesnt appear in the printer list when I run the setup guide from the cd.  Using Windows 7. Could there be a problem with the modemsettings?  It was replaced recently.

Thanks for any help

[Michael]

Hello.

Check to make sure that your computer is connected to the same Wi-Fi network as the printer.  If you have a router that uses both 5.0GHz and 2.4GHz frequency bands, connect your computer to the 2.4GHz network since our printers cannot connect to a 5.0GHz band.

If the issue continues to persist, find more help at Contact Us.