06-22-2022 08:09 PM
I have the TS3520 and it was connected to my wireless and working fine until my son decided to change my Internet password. Now I cannot reconnect it I have done everything the manual says everything the app says everything and it will not reconnect
06-22-2022 11:17 PM
Have you re-run the Set Up Utility?
Canon Knowledge Base - Easy Wireless Setup With Windows - PIXMA TS3500 Series
It gives you the opportunity to re-enter the wireless password.
Bay Area - CA
~R5 C (126.96.36.199) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10~6D2 (v1.1.1) Retired ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It
06-23-2022 08:22 AM
Where would I do that? The app does not allow me to do anything but search for a printer and then it doesn’t find it.
06-24-2022 11:55 AM
I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
We look forward to hearing from you
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 188.8.131.52
PowerShot SX420 IS - Version 184.108.40.206
PowerShot 620 HS - Version 220.127.116.11
PowerShot SX720 HS - Version 18.104.22.168
PowerShot G1X Mark III - Version 22.214.171.124
PowerShot G7X Mark II - Version 126.96.36.199
PowerShot G9X Mark II - Version 188.8.131.52
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.