Canon Community

jrl46 · ‎10-13-2021

Mac Big Sur 11.6

I've installed the latest version of Canon Print Studio Pro to use with Photoshop Elements 2021. When I select Automation Tools under the "File" tab, Canon Print Studio Pro is an option. When I select it PSE completely freezes. The only way out is a Force Quit. Any help will be appreciated.

Thanks

Hector · ‎10-27-2021

Hello Jrl46,

If you're still experiencing this issue, we recommend updating your Mac OS version to 11.6.1 and see if that resolves the issue. In our testing this seems to resolve the issue. Please let us know if you continue to have the problem or need assistance with anything else.

View solution in original post

Kiw5210 · ‎01-11-2022

Sweet. Thanks very much!

Kiw5210 · ‎12-14-2021

Mac OS 10.14.6, will upgrade to Monterey (OS 12). Currently Print Studio Pro (PSP) is version 2.2.3 as a plugin to LR Classic 10.4. Does a simple install of version 2.2.5 automatically update/replace version 2.2.3, or should version 2.2.3 be uninstalled first? Currently I cannot update to the latest of LR Classic and PS, hence the need to upgrade the OS to Monterey.