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PIXMA TS6100 Lost wireless connection


My Canon TS6100 has been connected to my wireless routher for over a year. ALl of suuden it lost the connection and I cannot get it to connect. I am doing the LAN setting manually and its finds my router name but it cannot connect with the signal. I have moved my prinert down to the first floor to be closer to the router. I have rebotted my router a number of times, as well as disconnecting/unpulgging my printer.

My son needs this printer for remote school. ANy hel is appreciated.




Wireless help can be found here:


Support | TS Series - Inkjet | PIXMA TS6120 | Canon USA


Note, the printer can only connect to ta 2.4Ghz broadcast.


If you are using it with a dual or tri-band router, one that uses the same SSID name for all broadcast, it might have difficulty connecting.  In many cases, disabling the 5Ghz broadcast temporarily and/or giving each network a unique name (example) " "MyWireless2.4", "MyWireless5G" can also help.


3rd party anti-virus can also interfere.   

Bay Area - CA

~R5 C ( ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

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I changed my internet provider and need to update the wireless passcode manually on the printer operating panel.  I can enter letters but can't figure out how to enter numbers.  I have a PIXMA G4210 printer.    

Product Expert
Product Expert

Hi gill1,


To change the keyboard to access numbers, please press the * key until :1 appears in the upper right corner of the printer's display.


More information can be viewed here:









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