02-11-2025
11:14 AM
- last edited on
02-11-2025
03:04 PM
by
James_C
Hello, Need help for my TS3420.
My printer was connecting fine wirelessly at my earlier home.
As I moved my home, new internet provider, my printer setup terminates just before registering page.
Step 1 - searching - identifies printer - successful
Step 2 - Join Wireless network "Canon_ij_06412_TS3400series - successful
Step 3 - Printer will connect with home wifi network. - Selected YES - and selected my home network.
Step 4 - Communicating with Printer ends abruptly. Printer shows 3 BARs on printer (E), and then changes to WIFI with X mark. On phone it ends without showing my printer in "Register Printer" page showing blank. And when I select Printer cannot be found, it shows setup failed.
Attempted this on 2 iphones, mac. (cannot install Canon installation tool on my office windows laptop).
Appreciate your help
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.