PIXMA TR7000 series printer - Keeping it Online

[JimSpy]

Greetings,

I have a Canon TR7000 series printer.  It's been a solid printer for several years now.  The only complaint I have is that it does not stay online for very long, maybe an hour, then it switches to offline.  The temporary solution of course is just to hit the online button, but that's not very elegant.  So my query is this:  IS there a setting to "Stay Online"?  Or some kind of fix for this?  Appreciate any help rendered, and thank you for your attention to this matter. 

JimSpy

[Danny]

Thanks for joining the conversation, JimSpy!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA TR7000 series.  The model number should appear on the front of the unit at the lower right. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[normadel]

Is this printer connected via USB cable, or is it networked?

If ti is networked, the first thing to do is give it a STATIC IP address, rather then letting it get a DHCP-assigned address from your router. The router also has to be set to reserve the address in a static pool. Then see if that fixes the problem.